Privacy Policy

What we collect

To fulfill your order, we collect:

• Your Roblox username — required, so we can deliver your items to the right account.
• Your email address — optional, only if you provide it, used to send receipts and order updates.

Payment information

We do not collect, see, or store your payment or card details. All payments are processed securely by Stripe, our payment provider. Please refer to Stripe's privacy policy for how they handle your payment information.

How we use your information

We use the information you provide only to process and deliver your order, send receipts or updates (if you gave an email), and provide customer support. We do not sell your information to anyone.

Data retention

We keep order information as needed to fulfill orders, handle support requests, and meet our record-keeping obligations. You may contact us to ask about the information associated with your orders.

Children's privacy

Our store may be used by younger players. We collect only the minimal information needed to deliver an order (a username, and optionally an email). If you are a parent or guardian and have concerns about information related to a purchase, please contact us.

Contact

For any privacy questions, reach us on our Discord server or by email at bloomcratesupport@gmail.com.